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GOLD |
SILVER |
BRONZE |
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| Management Fees (THB) |
For competitive prices, please contact us…. |
| Minimum Contract Length |
12mths |
No limit |
No limit |
No limit |
| Developer Management / Marketing |
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| Villa preparation for rental market, including insurance |
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We can provide a rental inventory ‘check list’, including bed-linen, towels, utensils, soaps, bathroom necessities, bank account set-up & so on |
| Professional photography |
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A pictures says a thousand words – we can provide the very best professional property photos to enhance your rental marketing campaign |
| 3rd-Party Website Promotion of the property |
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Let us help you get listed on the suitable 3rd party rental websites to maximize your property’s exposure |
| Website Design, creation & implementation |
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We can design and implement a professional website to help support and boost rental enquiries |
| Email Set-Up |
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Email contact is critical to enable potential guests to communicate with you. We will set-up and implement the most efficient system |
| Preperation of Guest Holiday Rental Agreement |
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We can provide you with our standardised contract and then discuss the necessary changes to suit your property |
| Initial Booking & Enquiry Management |
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In conjunction with the availability calendar, we will full control by managing booking enquires, replies and queries |
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| Property Accounting and Administration |
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| Organising of calendars / availability charts |
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We will set up a booking calendar to ensure both you and our team are aware of availability of your property. |
| Spreadsheet rental records |
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A record / legacy of all rental bookings, both past and present shall be continually logged, allowing easy access to past customer information |
| Managing bookings, deposits and customer payments |
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You will be fully informed of any confirmation of bookings and arrangements made for the collection of deposits. |
| Collecting rental fees |
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We will collect all deposit and final payments on your behalf, all of which will be reflected on the financial statements |
| Provide monthly financial statements |
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We will send you monthly financial statements providing details of rental income and costs, enabling you to monitor financial progress |
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| Property Maintenance |
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| Organize repairs and alterations |
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Quite simply; you have a problem, we take a photograph and email you, get the quote, and on your approval we solve the problem. |
| Swimming pool maintenance & repair |
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We can ensure that your swimming pool is correctly maintained throughout the year. |
| Garden Maintenance |
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We can arrange garden maintenance to your specification throughout the year. |
| PEST Control |
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Let us arrange monthly PEST Control services to ensure your property is ‘bug-free’ |
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| Miscellaneous Services |
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| Translating Community Meetings/ Minutes & Emailing |
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We can provide you with up-to-date community information, translated back to English (should the minutes be provided in Thai Language) |
| Mail Collection |
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Allow us to collect your mail and raise any important issues to you if anything that has been posted requires your immediate attention |
| Bill/Tax Payments |
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We can organise and schedule any require bill and tax payments in order to ensure a smooth continuation of your property |
| Property Inspections (Unoccupied) |
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Weekly security & safety property check when unoccupied. A thorough inspection made of your property with a monthly report forwarded to you |
| Bi-Annual Structural / Cosmetic Reporting |
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Bi-annual property report for structural and cosmetic repair requirements, with a full report forwarded to you |
| Secure Key holding |
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Your keys will be kept in a safe location and will be available for you or your guests upon arrival. |
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| Rental Property Services |
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| Supply Inventory Restocking |
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Your property needs to maintain a level of specified inventory for any rental stay. We will check and replenish stock as necessary |
| Welcome Pack (Clients choice) |
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A small welcome pack of essentials can be prepared for the guest’s arrival: for example: tea, coffee, sugar, milk, bread / butter, water, juice etc |
| Cleaning – Changeover Services |
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If you are in between rental bookings, there is no better service than SPS to be responsible for the cleaning and trash removal burden. |
| Pre-arrival property check |
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We will ensure that electric, water and all appliances are operational at the beginning of the rental or season and switched off at the end. |
| Initial Food Stock (at request of guests) |
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We offer a refrigerator stock service for when guests arrive at the villa – we will go food shopping on your behalf based on a predetermined list |
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| Rental Guest Services |
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| Western-National Guest Management |
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We know how important it is for guests to be welcomeD by a familiar face and language, therefore we always use English Nationals for G.M. |
| Arrange Airport Transfers |
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Private minibus service to and from the airport and property. Guests will be collected as soon as their luggage is collected |
| Meet & Greet Guests |
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We will meet and greet your clients or guests to ensure they are happy and informed of any relevant information on arrival. |
| Walk through inspection with guests |
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Full and detailed inspection of the property with guests, highlighting rules, scheduling of services & answering guest questions |
| Management of Guest Security Deposit |
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Any security / breakage deposit is collected and stored in a safe place. |
| Maid service / cleaning |
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We offer a maid service for cleaning rental properties during the guest’s stay: cleaning, bed linen change, towel change, trash removal & laundry |
| On-Call Guest Management (24/7) |
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24 hour, 7 days a week On-Call Guest Management, allowing guests to contact for advice or in the case of an emergency |
| Checking Inventory & Returning Breakage Deposits |
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You supply us with an inventory for us to check after rentals before any breakage deposits are returned. |
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| Additional Guest Services |
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| Organise guest car rental |
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We can organise a rental car/vehicle so it is available from the outset of the guests stay. The vehicle shall be delivered direct to the property |
| Arrange guest chartered boat trips |
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Provide caelogues, price lists and advice on chartered boat trips. Organise the trip and ensure high customer satisfaction |
| Hire of Accessories for babies |
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To save clients the trouble and cost of transporting bulky cots, high chairs etc. we are pleased to offer this new service for the 2012 season |
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| Guest Post-Stay After-Service |
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| Post-Guest Property Check & Secure |
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We will ensure that electric, water and all appliances are operational at the beginning of the rental or season and switched off at the end. |
| Requesting Guest Reviews |
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Proactive approach to increase the number of guest reviews on your rental website and 3rd-party websites |
| Same-Guest Return Incentives |
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Offering return incentives to past guests to encourage return bookings: Rate discounts, free offers (massage, private chef etc) |