Guest Post-Stay After-Service
Do you own a vacation rental property but don’t have the time to manage it? Or perhaps you’ve recently inherited income property but you live miles away from its location?
Are you considering purchasing a second home as a nest egg to provide an extra source of income for your retirement or your family when you’ve passed on?
If you’ve answered yes to any of the previous questions, you may benefit from the services of a property management company. A team of SPS experts can manage the rental property on your behalf.
Reviews And Feedback
More than ever, potential guests will consult reviews when making a booking decision. When your past guests share their experiences and memories of their holiday they become your greatest asset. Reviews add valuable credibility and are an essential part of your marketing strategy.
Immediately after guests depart from the rental, we follow up asking for feedback or if there is anything we can improve (even constructive negative reviews help us learn and improve the property). We provide links for them to write reviews on your rental advertisements or on 3rd party review sites.
Repeat Customers To Boost Your bookings
On occasions a repeat booking discount may be a ‘gentle nudge’ to persuade them to write a review and potentially rebook too
Guests are creatures of habit. It’s likely we will become their preferred choice of accommodation should they visit the area again, if they have a positive, pleasant experience while they stay at your holiday home
For encouraging repeat bookings, other techniques include: friend
and family referrals with loyalty discounts, special offers and special perks
Guest After-Care Communication
Requesting Guest Reviews
Same-Guest Return Incentives
We pride ourselves in our customer care and satisfaction and our
prime business is caring for your property or holiday rental
Our Services Summary
Check out an easy to follow summary of our Services we have to offer you
Professional Service
Selecting the best villa management company is crucial to your success as a real estate investor / owner
Years of Experience
With over 15 years experience in many facets of Villa Management, SPS can be trusted to help you. We currently manage 50+ villas
Based On Your Needs
We pride ourselves to ensure a controlled environment for the owner, offering flexible packages for a perfect fit
Let’s work together on securing your villa’s future
What does that mean for you? Total peace of mind and total satisfaction to our villa owners and a
terrific rental experience for vacation and long-term guests
We pride ourselves in our customer care and satisfaction and our prime business is caring for your property or holiday rental