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Rental Property Services

Do you own a vacation rental property but don’t have the time to manage it? Or perhaps you’ve recently inherited income property but you live miles away from its location?

Are you considering purchasing a second home as a nest egg to provide an extra source of income for your retirement or your family when you’ve passed on?

If you’ve answered yes to any of the previous questions, you may benefit from the services of a property management company. A team of SPS experts can manage the rental property on your behalf.

Villa Management / Koh Samui: Professional Cleaning

Our rental property services cover the following areas:

  • Ensuring all information for the guest is in place and up to date, including:
    • Welcome folder
    • Property keys / key safety boxes
    • Property specific summary of key information e.g. water / air con instructions, Wi-Fi code, guest welcome booklet, guest safe instructions – in order to minimise call outs
    • Arrivals letter, contract details and a guest satisfaction survey
    • Send pre-arrival email, including a PDF copy of our Guest Terms

It all starts with a pre arrival check made for incoming guests – this ensures the property is 100% ready for guests and includes checking light bulbs, smoke detector batteries, flushing of toilets, sweeping of the pathways, pool check, plus much more. Once everything is ready we are there to meet and greet your guests and escort them to the villa where we can provide them with all necessary information regarding their stay and show them around the property. A check-out service is carried out too – just to make sure there is no damage and if there are we report them straight away.

We fully control the pre-arrival duties required for a smooth ‘after booking’ experience for the guest and full pre-arrival property checks.  This ensures that everything runs smoothly prior to guest arrival.

Guests are provided with all the necessary information needed so that they are as prepared as possible when they begin their stay.  The property undergoes a full pre-arrival health check, so as to minimise any issues during the guest stay. 

Our aim is always to try and provide a zero issue property during their stay, benefiting not only the guest but also the owner’s holiday home and our own reputation, encouraging positive post-stay reviews

  • Supply Inventory Restocking
  • Cleaning / Laundry – Changeover Services
  • Initial Food Stock (at request of guests)
  • Pre-arrival Property Check
    • Checking all light bulbs inside and out; replacing as required
    • Checking operation of TV, Free View, DVD, remote controls etc
    • Ensuring all furniture is in good working order
    • Garden maintenace check
    • Swimming pool check / clean
    • Bedding & bathroom assessory check

We pride ourselves in our customer care and satisfaction and our prime business is caring for your property or holiday rental


Our Services Summary

Check out an easy to follow summary of all Services we have to offer you

Professional Service

Selecting the best villa management company is crucial to your success as a real estate investor / owner

Years of Experience

With over 15 years experience in many facets of Villa Management, SPS can be trusted to help you. We currently manage 50+ villas

Based On Your Needs

We pride ourselves to ensure a We pride ourselves to ensure a controlled environment for the owner, offering flexible packages for a perfect fit

Let’s work together on securing your villa’s future

What does that mean for you? Total peace of mind and total satisfaction to our villa owners and a

terrific rental experience for vacation and long-term guests

We pride ourselves in our customer care and satisfaction and our prime business is caring for your property or holiday rental